This website use cookies. Please check our terms and conditions.

Data provided by Clients

When you place your booking, we might ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Data we collect fon analytic purposes

Cookies. We only use essential cookies that help us provide you with the service, these cookies are provided by google and answer to the google search console terms of services.
The data we collect includes internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp. To collect this information, a cookie is set on your computer or device when you visit our website. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies. We might also use the services provided by MPK Systems Ltd ( to comply with the legal obligations brought by GDPR such as managing your consents, requests and company data (including this privacy policy). MPK Systems Ltd
sets up a cookie / cookies on your computer or device when you visit our booking page. The data MPK Systems Ltd collects include: internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp.
The personal infomrations share during booking are deleted after 6 months, you can request their deletion sending an email to

We need the data to perform the contract with you

Provide, operate and maintain our Services
Provide you with customer support and reply to your requests made through the contact form or by phone.
The processing is our legitimate interest and it is not overridden by your rights

Find and prevent fraud
Understand how End Users use our Services
Develop new content, features, and functionality
For compliance purposes, including enforcing our Terms of Service or other legal rights or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
We need to comply with a legal obligation

Collect and manage your consents
Record your requests and the communication between you and regarding your data

We are committed to reducing at the minimum the Third-Party Processors that we use to lower the risks of your data being exposed. We also assess and review each one of them in order to make sure they have similar and compliant privacy policies.

As a rule, we do not share your data with any third-party. However, we may share your data in the following cases:

Booking a room. Information may be disclosed and otherwise transferred to MPK Systems Ltd, this data will be deleted after six months from the booking date.
As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
With Your Consent. We may share information with your consent.
La Casa del Viandante takes reasonable precautions such as policy-based access control to protect Data in our possession from loss, misuse, and unauthorized access. La Casa del Viandante follows generally accepted industry standards to protect the Data, both during transmission and once received. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion.

Our service is not directed to children under sixteen and does not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information of a child under sixteen, we will take the appropriate steps to delete such information from our files as soon as possible. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at

As an End User, you cannot create an account on our pages. In case you contacted us through the contact form and would like to have your data deleted, please contact us at

If you are a registered Editor or an End User that contacted us, you may request certain information we have about you by emailing us at

To protect your privacy and security, we also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes.

As an ITalian enterprise serving users across the world and delivering our Services through the use of Third-Party processors, we may transfer personal information to countries other than the country in which the data was originally collected. When we transfer your personal information to other countries, we will protect that information as follows:

Data is kept in an EU country. Whenever is possible/feasible, we select data processors or specific options inside the data processors’ services in order to keep data inside EU.
Transfer data to countries with similar data privacy rules. We only select data processors that resides or store data in one of the countries from EU clear listed as it may be updated from time to time. In case of US data processors, we verified their Privacy Shield certification before engaging them.
The only US data processor we use is Facebook.

Please be advised that in case you allow La Casa del Viandante to collect and process certain personal data from you, you have the following rights:

Right of Access. You have the right to obtain from us confirmation as to whether or not personal data concerning you are processed, and, where that is the case, you have the right to request and get access to that personal data.
Right to Rectification. You have the right to obtain from us the rectification of inaccurate personal data and you have the right to provide additional personal data to complete any incomplete personal data.
Right to Erasure (“Right to be Forgotten”). In certain cases, you have the right to obtain from us the erasure of your personal data.
Right to Restriction of Processing. You have the right to obtain from us restriction of processing, applicable for a certain period and/or for certain situations.
Right to Data Portability. You have the right to receive from us in a structured format your personal data and you have the right to (let) transmit such personal data to another controller.
Right to Object. In certain cases, you have the right to object to processing of your personal data, including with regards to profiling. You have the right to object at further processing of your personal data in so far as such data have been collected for direct marketing purposes.
Right to be Not Subject to Automated Individual Decision-Making. You have the right to not be subject to a decision based solely on automated processing.
VIII.Right to Filing Complaints. You have the right to file complaints with the applicable data protection authority on our processing of your personal data.
Right to Compensation of Damages. In case we breach applicable legislation on processing of your personal data, you have the right to claim damages from us for any damages such breach may cause with you.
In case you like to get in contact with us in relation to any of the above mentioned rights or any other personal data issues, please use the data privacy tool in the bottom left corner or email us at

La Casa del Viandante will occasionally update this Privacy Policy to reflect company and customer feedback. La Casa del Viandante encourages you to periodically review it to be informed of how La Casa del Viandante is protecting your information. For any questions please contact us at

If you have any questions regarding these Privacy Policy, please contact us by email at

© 2018
Tel. +39 347 9248554
Via Emilia Ovest 500 – Modena – Italy
P.I: 02746600366

Last Updated 12th of August, 2018