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I DATI CHE RACCOGLIAMO
Dati Forniti dai clienti

Quando si compie una prenotazione vi chiediamo le vostre informazioni di contatto, come il nome, l’indirizzo email ed il numero di telefono, sara’ inoltre obligatorio indicare se si vuole un letto doppio o singolo per ogni occupante della stanza.
Se ci contattate direttamente possiamo richiedere informazioni aggiuntive.
Le informazioni personali che vi vengono richieste e le ragioni percui queste vi vengono richieste, saranno chiarite al momento della richiesta stessa.

Dati che raccogliamo per l’analisi.

Cookies. Noi usiamo solo cookies essenziali, che ci aiutano a fornire i nostri servizi: sono cookies provenienti da google e rispondo ai loro termini di servizio.
I dati che raccogliamo includono gli indirizzi IP, il tipo di browser, la data, il sistema operativo e le pagine web di provenienza. Per raccogliere queste informazioni configuriamo un cookie nel vostro computer quando visitate il nostro sito web. I cookie contengono una piccola quantita’ di informazioni che permettono ai nostri server web di riconoscervi senza identificarvi. Noi tratteniamo le informazioni che raccogliamo tramite i cookie.
In alcuni casi usiamo i servizi forniti da MPK Systems Ltd (beds24.com) per onorare gli obblighi legali del GDPR come la gestione del vostro consenso, le richieste ed i dati della nostra compagnia.
MPK Systems Ltd configura un cookie sul vostro computer o smart device quando visitate la pagina di booking. I dati che MPK System raccoglie includono: indirizzo IP, browser, pagine web di provenienza, sistema operativo e data.
Le informazioni personali condivise durante la prenotazione sono cancellate dopo 6 mesi, potrete richiedere la loro cancellazione mandando una email a info@lacasadelviandante.it

Noi abbiamo bisogno di questi dati esclusivamente per mettere in atto il nostro ontratto con voi.

Provide, operate and maintain our Services
Provide you with customer support and reply to your requests made through the contact form or by phone.
The processing is our legitimate interest and it is not overridden by your rights

Find and prevent fraud
Understand how End Users use our Services
Develop new content, features, and functionality
For compliance purposes, including enforcing our Terms of Service or other legal rights or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
We need to comply with a legal obligation

Collect and manage your consents
Record your requests and the communication between you and lacasadelviandante.it regarding your data
4. THIRD PARTY PROCESSORS

We are committed to reducing at the minimum the Third-Party Processors that we use to lower the risks of your data being exposed. We also assess and review each one of them in order to make sure they have similar and compliant privacy policies.

HOW WE SHARE YOUR DATA
As a rule, we do not share your data with any third-party. However, we may share your data in the following cases:

Booking a room. Information may be disclosed and otherwise transferred to MPK Systems Ltd, this data will be deleted after six months from the booking date.
As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
With Your Consent. We may share information with your consent.
SECURITY
La Casa del Viandante takes reasonable precautions such as policy-based access control to protect Data in our possession from loss, misuse, and unauthorized access. La Casa del Viandante follows generally accepted industry standards to protect the Data, both during transmission and once received. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

DATA RETENTION
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion.

CHILDREN UNDER 16
Our service is not directed to children under sixteen and does not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information of a child under sixteen, we will take the appropriate steps to delete such information from our files as soon as possible. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at info@lacasadelviandante.it.

ACCOUNT & DATA DELETION
As an End User, you cannot create an account on our pages. In case you contacted us through the contact form and would like to have your data deleted, please contact us at info@lacasadelviandante.it.

ACCESS TO YOUR DATA
If you are a registered Editor or an End User that contacted us, you may request certain information we have about you by emailing us at info@lacasadelviandante.it.

To protect your privacy and security, we also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes.

INTERNATIONAL DATA TRANSFERS
As an ITalian enterprise serving users across the world and delivering our Services through the use of Third-Party processors, we may transfer personal information to countries other than the country in which the data was originally collected. When we transfer your personal information to other countries, we will protect that information as follows:

Data is kept in an EU country. Whenever is possible/feasible, we select data processors or specific options inside the data processors’ services in order to keep data inside EU.
Transfer data to countries with similar data privacy rules. We only select data processors that resides or store data in one of the countries from EU clear listed as it may be updated from time to time. In case of US data processors, we verified their Privacy Shield certification before engaging them.
The only US data processor we use is Facebook.

YOUR DATA PROTECTION RIGHTS
Please be advised that in case you allow La Casa del Viandante to collect and process certain personal data from you, you have the following rights:

Right of Access. You have the right to obtain from us confirmation as to whether or not personal data concerning you are processed, and, where that is the case, you have the right to request and get access to that personal data.
Right to Rectification. You have the right to obtain from us the rectification of inaccurate personal data and you have the right to provide additional personal data to complete any incomplete personal data.
Right to Erasure (“Right to be Forgotten”). In certain cases, you have the right to obtain from us the erasure of your personal data.
Right to Restriction of Processing. You have the right to obtain from us restriction of processing, applicable for a certain period and/or for certain situations.
Right to Data Portability. You have the right to receive from us in a structured format your personal data and you have the right to (let) transmit such personal data to another controller.
Right to Object. In certain cases, you have the right to object to processing of your personal data, including with regards to profiling. You have the right to object at further processing of your personal data in so far as such data have been collected for direct marketing purposes.
Right to be Not Subject to Automated Individual Decision-Making. You have the right to not be subject to a decision based solely on automated processing.
VIII.Right to Filing Complaints. You have the right to file complaints with the applicable data protection authority on our processing of your personal data.
Right to Compensation of Damages. In case we breach applicable legislation on processing of your personal data, you have the right to claim damages from us for any damages such breach may cause with you.
In case you like to get in contact with us in relation to any of the above mentioned rights or any other personal data issues, please use the data privacy tool in the bottom left corner or email us at info@lacasadelviandante.it.

CHANGES TO THIS STATEMENT
La Casa del Viandante will occasionally update this Privacy Policy to reflect company and customer feedback. La Casa del Viandante encourages you to periodically review it to be informed of how La Casa del Viandante is protecting your information. For any questions please contact us at info@lacasadelviandante.it.

CONTACT US
If you have any questions regarding these Privacy Policy, please contact us by email at info@lacasadelviandante.it.

© 2018 lacasadelviandante@gmail.com
Tel. +39 347 9248554
Via Emilia Ovest 500 – Modena – Italy
P.I: 02746600366

Last Updated 12th of August, 2018